Thank you for taking a few minutes to help us improve our product and service. We read every comment card and
strive to implement your suggestions. Please answer all of the questions that pertain to your experience with us. It is
important that we know both what was beyond your expectations and what was below your expectations.

You are the best customer ever for
Filling-out This Form! Thank you!!
When was Your Meal? Date & Time:
Where was Your Meal? Location (City/Venue/ FBO/Tail#/Trip#):
Were You a Guest, Host, Pilot, F/A, Passenger?
Was Your Order/Meal Complete - If not, what was missing?
Was there a Side Item/Condiment You Wish Had Been Included?
May We Contact You Via Email? (please enter your email address)
May We Have Your Name, Company and Phone Contact Info?
Please Rate the Following on a Scale of 1-5; (1 is Least Satisfied, 5 is Most Satisfied)
Presentation / Set-up:
Taste / Flavor:
Portion Size / Quantity:
Temperature of Hot Items:
Temperature of Cold Items:
Delivery When Expected:
Friendliness of Delivery Staff:
Appearance of Delivery Staff:
Overall Value:
Please Write Any Additional Comments Below
OK, so if you've made it here, either we did really great....or we suck
First - thank you for taking the time to let us know - either way. You know that any business lives or dies by how
well we please our customers - and if you're here, you are doing the
GREATEST FAVOR for TW's and our Employees.

So.... THANK YOU! We truly want to hear it ALL. The good, the bad, the ugly and the suggestions.
If you don't tell us, we can't fix the problem so PLEASE... let us know how we're doing.
(I am especially looking for bad things so I can fix it and do better for you next time)
Look Below to
Send us Your
Thoughts