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Kitchen Phone 918-582-8608
Kitchen Fax 918-582-8270
twscatering@aol.com
Click on the FAQ Link to Your Left for More Information
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| Note: For Best Viewing Expand Your Browser Window to Full Size This Website is Best Viewed with Internet Explorer |
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Contact Us: Kitchen Phone 918-582-8608 Kitchen Fax 918-582-8270 twscatering@aol.com Click on the FAQ Link to Your Left for More Information |
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| Q. | What is TW’s-AFAB Catering’s Confirmation/Cancellation Policy? |
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We will ALWAYS try to make as many accommodations for our customers as possible but without prior agreement, these parameters will apply: 1) To Confirm Your Order: For New Customers - we need 25% Cash Deposit or Charge Card Guarantee with the Billing Address and Zip Code. Nothing will be run on the card except for the provisions below. For Established Customers - the deposit is waived except for jobs over 1,000 guests. 2) We Need a “Confirmed Total” (your best guess) Within 2 Weeks Prior to Your Event (you can add on up to 3 days before the event). 3) If You Cancel Within 2 Weeks of the Event - a Charge of 25% of The Confirmed Total Will be Incurred. 4) We Need the “Final Guest Count” Within 3 Days of the Event - from there, You can Add on in 5 Guest Increments but you CANNOT Decrease in Number. 5) If You Cancel Within 3 Days of the Event - There Will be a Charge of 50% plus the Cost for Any Special Orders and Non-Returnable Items We may Have Purchased. 6) If You Cancel within 24 Hours - a Charge for the Full Amount Will be Incurred. |
| Q. | What Meat and Bread Options do I Have for Boxed Lunch Sandwiches and Salads? |
| A. |
Assorted Sandwiches will include Ham, Turkey, Roast Beef and Chicken Breast - All with Swiss Cheese on Wheat Bread. We are happy to prepare Vegetarian, Pimiento Cheese, Vegan, Tuna Salad or Chicken Salad - We can also prepare any sandwich as a Tortilla Wrap or on White Bread, Rye Bread, a Kaiser Roll, a Croissant, Pita Bread or a French Roll. Salads can be Deli Chef, Chicken Chef, Chicken Caesar, Tuna stuffed Tomato, Pasta Salad with Chicken or a Spinach Salad. For an additional charge you can have Shrimp or Salmon added to your salad. |
| Q. | What are the Descriptions of the Service Types and Styles Available? |
| A. |
There are basically three types of service style available. We can mix parts of these but in their purest form, they are: |
| Q. | Some of my Guests Have Special Dietary Requirements - Can TW's-AFAB Catering Assure me That Their Needs Will be Met? |
| A. |
We can always accommodate special dietary needs: Vegan, Vegetarian, Diabetic, Celiac, Dairy and any others you can come up with. |
| Q. | Will There be a Delivery Fee for my Order? |
| A. |
We are happy to deliver anywhere in Oklahoma, NW Arkansas, SE Kansas and SW Missouri. Delivery fees depend on the day, time and dollar amount of the order. We strive to minimize any delivery fee we have to charge; when we charge a delivery fee, it is only to cover our costs for the delivery. Inside the City Limits of Tulsa and Oklahoma City there is no delivery fee for orders over $200.00; for orders under $200.00 there is a $25.00 delivery fee. Outside of the city limits, the delivery is based on Time and Mileage to and from the delivery location. All of the fees are based on a time frame of standard regular business hours - after hours, on weekends or holidays may have different fees. |
| Q. | What are the Added Costs for Real China, Glassware, Linens, and Servers? |
| A. |
All orders automatically include all the disposable ware you need to serve anything we provide for your event. All hot items will come in disposable chafing dishes with canned heat to keep hot items hot. There is no price difference for excluding the disposable ware. The total cost for real dishes, flatware and glassware will vary depending on the menu and type of service you need for your event. For instance: an Hors D’oeuvres event requires fewer service items than a seated dinner. A simple rule of thumb is: anything you “touch” (fork, knife, plate, glass, napkin, etc.) costs an average of about 35 cents. The exact items you will need are decided as we put together the bid for your event and are included either in the total or as an add-on amount at the end. The price for cloths will depend on the table shapes and sizes; the average price for a cloth is $12.00 each. In most cases if you have real china and glassware, a server is required for maintenance and clean-up. Servers are $125.00 for a minimum of 4 hours and $15.00 for each additional hour. Bartenders are $175.00 for the evening. These costs for staffing of your event include an initial tip of $20.00 per staff member. |
| Q. | Do I Need to Tip my Server or Delivery Person or is That Included? |
| A. |
For events that require servers, we automatically include a gratuity of $20.00 per staff member; this is an initial tip and you can add more for one or all of your servers or delivery personnel if you let us know that is your desire. Typically if your server or delivery person has done an exceptional job for you, an additional gratuity of $20.00 to $100.00 is suggested - depending on the type of event and the service required. A gratuity is not expected for a simple delivery and set-up. We can add a gratuity via a charge card, you can mail a check, we can add it onto your invoice or you can give it directly to your server/delivery person. Additional tipping is completely at your discretion - there is no requirement for an additional gratuity. |
| Q. | Does TW's AFAB Catering have a list of venues and vendors that are recommended? |
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Below is a listing of meeting spaces and banquet halls in the Tulsa area where TW's AFAB Catering can cater your event: Near Dowtown: Near Midtown: Near East and North Town: Near South Town: Out in the Country: Flowers: Special Beverages: Rental: Entertainment: In Oklahoma City: |
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